Q1: WHAT IS BAO BOWLS?

Bao Bowls is a premium fresh dog food delivery service that provides fresh, nutritious dog meals. We deliver fresh and carefully crafted dog meals to your door, ensuring your furry friend gets the quality they deserve, and it is hassle-free for you.

Q2: What makes our dog food "fresh"? 

Our dog food is FRESH because we use the same high-quality fresh ingredients that you'd find in your own meals. We prioritize natural, whole foods, and our recipes are crafted to meet the nutritional needs of dogs while ensuring the highest standards of quality and safety.

Q3: How does the ordering process work? 

Ordering from baobowls.com is simple! Visit our website, choose the meal plan that suits your dog's needs, and select any additional preferences. Once your order is placed, we'll deliver the fresh meals to your doorstep on our scheduled days, Tuesdays and Fridays. 

Q4: What types of meals do you offer? 

Our menu includes two delicious and nutritious options for your dog: Chicken or Beef bowls. From premium proteins to wholesome grains and vegetables, we offer a balanced selection of meals for all dogs.

Q5: Can I customize my dog's meal plan? 

We currently offer two meals; if you want certain ingredients left out, that is fine. We will cook without the ingredients you don't wish to have in the bowl selected. If your dog is unwell and requires a plain meal of chicken and rice (as often recommended by vets, we can also prepare this).

Q6: Are your dog meals suitable for all breeds and sizes? 

Our meals are designed to meet the nutritional needs of dogs of all breeds and sizes. We offer different portion sizes to accommodate the specific requirements of small, medium, and large breeds.

Q7: How is the food packaged, and what is the shelf life? 

Our dog meals are packaged in eco-friendly containers to maintain freshness. The meals are not frozen but can be frozen. If not frozen, we recommend you eat within four days of delivery, so we deliver every couple of days. If you freeze your meals, take the same approach you would take for yourself when freezing food, our food is no different.

Q8: Can I pause or modify my subscription? 

Yes, you have full control over when you buy our products. You can easily pause, modify, or cancel your subscription through our website. We want to ensure that our service fits seamlessly into your lifestyle.

Q9: How is delivery handled, and what are the delivery charges? 

We offer convenient and reliable delivery to your doorstep for your convenience. Delivery charges are included in your subscription, so there are no tricky terms when you checkout.

Q10: How do I transition my dog off what they currently eat?  

Our Pet Nutritionist recommends adding 20% of our fresh food to your dog's diet on day one and 20% every day until they are 100%. So, they should be fully transitioned to our fresh diet on day five. 

Q11: What ingredients are in the chicken bowl?

Chicken breast, brown rice, pumpkin, carrots and bok choy.

Q12: What ingredients are in the beef bowl?

Ground beef, brown rice, pumpkin, carrots and peas.

Can't find what you're looking for?

Please email us; someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at baobowlscayman@outlook.com